- +91 9167123781/82
- support@foundersbuddy.in
This Refund & Cancellation Policy ("Policy") governs the cancellation of services and refund of payments made to Founder's Buddy ("we", "our" or "us") through our Website or other authorised channels. By availing our services or making any payment, you agree to this Policy.
Founder's Buddy provides business registration, taxation, trademark, corporate compliance, advisory and allied facilitation services. Certain services may be provided directly by us or through our affiliates, consultants, authorised professionals or service partners. Approvals, registrations and certificates are subject to the decisions of the relevant government authorities or regulatory bodies. Accordingly, we do not guarantee approval, registration, timelines or any particular outcome. By availing our services or making any payment, you agree to this Policy.
Payments may include:
Each component is separate and governed by this Policy and applicable laws.
Cancellation requests may be considered only if the service has not commenced. A service shall be deemed to have commenced once any work relating to the engagement has begun, including consultation, document verification, drafting, internal processing, engagement of professionals or filing of documents with any authority. Where cancellation is accepted before commencement of the service, we may deduct administrative expenses, payment gateway charges and any other costs already incurred. Once the service has commenced or documents have been filed with any authority, cancellation will generally not be permitted.
Unless otherwise agreed in writing:
In exceptional circumstances, we may approve a partial refund at our sole discretion after considering the work completed and expenses incurred.
Users are responsible for providing complete, accurate and timely information and documents. We shall not be responsible for delays, rejection of applications or additional costs arising from incomplete, inaccurate or delayed information provided by the User.
We reserve the right to suspend or discontinue any service where required under applicable laws or where the User fails to provide information or documents necessary for verification or regulatory compliance. Such action shall not entitle the User to any refund except where required under applicable law.
Users are encouraged to contact us before initiating any chargeback or payment dispute. Approved refunds, if any, shall generally be processed to the original payment method within 7–10 working days, subject to banking and payment gateway timelines.
To the extent permitted under applicable law, our liability shall be limited to the amount paid by the User for the relevant service. We shall not be liable for any indirect or consequential loss arising from government decisions, regulatory actions, delays or circumstances beyond our reasonable control.
We shall not be responsible for any delay or failure in performing our obligations due to events beyond our reasonable control, including natural disasters, acts of God, pandemics, governmental actions, internet disruptions, cyber incidents, technical failures or other force majeure events.
Any failure or delay by Founder's Buddy in exercising any right or remedy under this Policy shall not constitute a waiver of such right or remedy.
This Policy shall be governed by the laws of India. Any dispute arising out of this Policy shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.
We may amend or update this Policy from time to time. The revised Policy shall become effective upon publication on the Website.
For any queries relating to payments, cancellations or refunds, please contact us:
Founder's Buddy
Email: support@foundersbuddy.in
Phone: +91 9167123781/82
