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Privacy Policy

1. Introduction

Welcome to Founder's Buddy ("we", "our" or "us"). We are committed to protecting your privacy and processing your personal data responsibly in accordance with applicable data protection and privacy laws. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our Website or avail our services. By accessing our Website or providing your information, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending upon the services requested, we may collect:

  • Name, address, email address and mobile number;
  • Identity and business documents required for providing our services;
  • Payment and billing information;
  • Information shared through enquiry forms, emails, WhatsApp, telephone or other communications;
  • Technical information such as IP address, browser type, device information and Website usage data.

We collect only such information as is reasonably necessary for providing our services or complying with applicable laws.

3. Purpose of Collection

Your information may be collected and processed for purposes including:

  • providing the services requested by you;
  • verifying identity and conducting due diligence where required;
  • communicating regarding enquiries and services;
  • processing payments;
  • complying with applicable legal and regulatory requirements;
  • improving our Website and customer experience;
  • protecting our legal rights; and
  • preventing fraud or misuse.

Where required under applicable law, personal information shall be processed based on your consent or any other lawful basis recognised under applicable law.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your information, only where necessary, with:

  • our affiliates, consultants, authorised professionals and service partners;
  • payment gateway providers and technology service providers;
  • government authorities or regulators where required by law; and
  • other persons engaged for providing or supporting our services.

Such sharing shall be limited to the information reasonably necessary for the relevant purpose.

5. Cookies

Our Website may use cookies and similar technologies to improve functionality and analyse Website traffic and enhance user experience. Where applicable, we may also use services such as Google Analytics, Google Ads and Meta Pixel. You may disable cookies through your browser settings, although certain features of the Website may not function properly.

6. Data Security and Retention

We maintain reasonable technical and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration or misuse. Your information shall be retained only for as long as necessary to fulfil the purposes for which it was collected, comply with applicable laws or protect our legal rights, after which it may be securely deleted or anonymised.

7. Your Rights

Subject to applicable laws, you may:

  • request correction or updating of your personal information;
  • request erasure of your personal information where permissible;
  • withdraw your consent, where processing is based on consent;
  • seek redressal of grievances relating to your personal information.

We may verify your identity before processing any such request.

8. Your Responsibilities

You are responsible for ensuring that the information and documents provided by you are accurate, complete and up to date. We shall not be responsible for any delay, rejection or adverse consequence arising from inaccurate or incomplete information provided by you.

9.Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their respective privacy policies before sharing any personal information.

10. Children's Privacy

Our Website and services are intended for persons who are legally competent to enter into binding contracts under applicable laws. We do not knowingly collect personal information from children without complying with applicable legal requirements.

11. Changes to this Policy

We may revise this Privacy Policy from time to time to reflect changes in applicable laws, technology or business practices. The updated version shall become effective upon publication on the Website.

12. Governing Law

This Privacy Policy shall be governed by the laws of India. Subject to applicable law, the courts at Mumbai, Maharashtra shall have exclusive jurisdiction over any dispute relating to this Privacy Policy.

13. Grievance Officer

For any questions, requests or grievances relating to this Privacy Policy or the processing of your personal information, you may contact:

Email: support@foundersbuddy.in

Phone: +91 9167123781/82